When prompted, select Update my device.If BlackBerry Desktop Manager does not automatically prompt you to update the smartphone software, click Application Loader.When BlackBerry Desktop Manager prompts you to update your smartphone software, complete one of the following steps, depending on your version of BlackBerry Desktop Manager:.Note: do not disconnect the smartphone while reloading software. Connect the BlackBerry smartphone to the computer using a USB cable.Open the executable file of the software and follow the on-screen instructions to install the software.Select and download the version of BlackBerry Device Software approved by your wireless service provider for use with the BlackBerry smartphone model.To update BlackBerry Device Software to a BlackBerry smartphone using BlackBerry Desktop Manager, follow these steps: Update BlackBerry Device Software using BlackBerry Desktop Manager The update process takes 30-45 minutes to complete. This is the fastest and easiest way for you to update BlackBerry smartphone software. This is also known as web-software loading (WebSL). There are two ways to update BlackBerry Device Software: You require the following items to update the BlackBerry Device Software on a BlackBerry smartphone:
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